Consumer Watchdog said that a study of patent applications filed by Amazon and Google with the U.S. Patent and Trademark Office reveals a vision for an Orwellian future in which digital assistants eavesdrop on everything from confidential conversations to your toilet flushing habits to children’s movements and the books on bedside tables. They would know when you go to sleep and whom you wake up with.
SNL's Weekend Update made light of these revelations.
“You might find them useful sometimes, but think about what you’re revealing about yourself and your family, and how that information might be used in the future.”
Read the study of Google and Amazon digital assistants and patent applications here.
“Instead of charging you for these surveillance devices, Google and Amazon should be paying you to take one into your home,” Simpson said.
Among the key revelations from the patent applications:
In fact, the devices listen all the time they are turned on – and Amazon has envisoned Alexa using that information to build profiles on anyone in the room to sell them goods.
Amazon filed a patent application for an algorithm that lets the device identify statements of interest— such as “I love skiing,” — enabling the speaker to be surveilled based on their interests and targeted for related advertising.
A Google patent application describes using a smart home system to monitor and control screen time, hygiene habits, meal and travel schedules, and other activity. The system even claims it can “infer mischief” based on audio and motion sensor readings from rooms where children are present. Silent children who move are inferred to be mischievous.
When connected, “inferences” could be made about when occupants are home, sleeping, cooking, when they are in the den watching television, when they shower and when they flush the toilet, according to a Google patent.
It also describes how Google could infer an interest in the actor Will Smith by combining a users’ browser search history with an image on a user’s t-shirt obtained from a Nest camera in the home. It also describes how it could sell you a TV show by spying on a book on your bedside table.
“The answers to these questions may help third-parties benefit consumers by providing them with interesting information, products and services as well as with providing them with targeted advertisements,” the patent application claims.
Google and Amazon appear most interested in using the data they get by snooping on your daily life to target advertising, Consumer Watchdog said.
However, when that information is compiled others could access it. For example, home insurers and utility companies have already made deals with Nest to put smart devices in their customers’ homes.
Law enforcement is already seeking information from smart devices. An Amazon Echo made headlines last year when police investigating a murder sought to subpoena recordings made by the device. Investigators in the same case also managed to obtain data from a smart water meter that suggested that the crime scene had been hosed down before police arrived.
Hackers and identity thieves are also likely to be able to access the data compiled by Google and Amazons snooping, Consumer Watchdog said. In fact, Google Home’s FAQ contains the following waning:
“Anyone who is near your Google Home device can request information from it, and if you have given Google Home access to your calendars, Gmail or other personal information, people can ask your Google Home device about that information. Google Home also gets information about you from your other interactions with Google services.”
Patents do, however, reflect a company’s ambitions, Consumer Watchdog said, and nothing prevents them from implementing those changes once the devices are in your home. It would not be the first time a company like Google has expanded data collection without obtaining explicit consent from users.
“Digital assistants may appeal to some people because they make them feel modern and tech savvy,” said Simpson. “But that feeling — if you want it — comes at the cost of your personal privacy.”
